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Details of FAQ related to Billing and accounts

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 Countries requiring Documents Proof for allocation of VirtualGlobalPhone numbers

You are required to send the following documents to complete an order. Switzerland : Valid...

 Does VirtualGlobalPhone offer 24/7 support?

Yes, we offer 24 / 7 support with our online Trouble ticket system.

 Most of the telecom services are banned in UAE, will i be able to receive calls in UAE.

In most cases yes, you will be able to receive calls onto your regular PSTN / GSM Phone / Skype...

 Multi Device Support

With your user details you can be logged in from multiple devices at the same time using the same...

 National conventions - telephone numbers

Please refer this link to understand how you dialout using local carrier mobile or landline...

 One way voice issue Zoiper

For a quick help refer this link...

 Premium Destination dialing

Premium destinations : North Korea, Cuba, Somalia and the Cook Islands, plus several in Sierra...

 Web RTC / Web Dialer configuration

When you try to login first time to our voice portal https://vp.virtualglobalphone.com/VUP you...

 Why does my order say fraud?

In order to narrow down the possibilities of fraudulous orders, we use an online fraud protection...

 Zoiper - 503 issue - No transports left to try / Transport failure / DNS Timeout in Android

The issue that you are experiencing might be because the DNS server does not reply at times....

 apostille of document

Some of the Regulators will ask the documents to be apostille. In that case you have to check...