Can I make payments using different email addresses?

This is not suggested. We accept the email address mentioned in our payment gateways, PayPal...

 Crypto Payment minimum amount restrictions.

Please note when paying via Crypto the invoice amount must be more than 30 USD per invoice. This...

 How do I cancel my account?

You can cancel your account(s) 4 days prior to the due date of the billing cycle end. Email to...

 How do I remit (Pay) funds against the Invoice?

Below is the guide lines Step 1 - > Click below to go to your client area...

 How is the service billed?

Being a pre-paid service, your billing cycle starts the day your VirtualGlobalPhone number is...

 How long will I own the assigned phone number?

The assigned phone number will be yours until you decide to cancel the service.

 How much time will it take for my number to be released?

Once your order is completed and logged, it generally takes 3 - 4 hours maximum to...

 How safe and secure

The payment process is done on Paypal  web site. Completely secure and none of your Payment...

 I have never been able to utilize the free USD talk time, can this be used to reduce my monthly invoice.

No this is not allowed. Free USD talk time when carry forwarded to next month can only be used...

 I havn't received my VirtualGlobalPhone yet ?

a) There is a good chance that our email may have landed in your emails SPAM/BULK/JUNK folder so...

 Is there a Contract period once I sign up?

No, you dont. You may cancel your account any time and you may also receive a prorated refund....

 Talk time funds / Available funds

Funds added initially while signing up (10 USD which is considered as Talk time Funds) if...

 We are now compliance and obligations with GDPR.

General Data Protection Regulation (GDPR) The new data protection law covering all individuals...

 What do you do with fraudulent orders?

We do everything we can to help stamp out Internet fraud, no matter where around the globe the...

 What is the 30-day money back guarantee?

All VirtualGlobalPhone plans include a 30-day money back guarantee. If you are dissatisfied with...

 What payment methods do you accept?

We accept payment through PayPal. Why? Because the company is trusted leader in online payments...

 Where do I get the credit card authorization form?

Visit http://www.virtualglobalphone.com/down/Creditcardauthorization.pdf for the...

 Why Paypal forcing account creation.

Guest account feature has been wired off and users are encouraged to sign up for a PayPal...

 Why do I have to provide an authorization letter?

During order processing, the accounts team may face situations where in the email addresses...

 Why my additional new orders are not processed?

Reasons are: Maybe order was not completed Incomplete details Pending due invoices

 Why my order is not accepted / cancelled.

The cancellation can happen for number of reasons. Below are the few 1.Your address, name and...