Grandstream Phone Configuration

Follow the instructions below to get the Phone number / extension registered and begin making calls.

Once the phone is plugged into the network and powered up we can begin to configure the device. The easiest way to configure the phone is via the web interface and you'll need its IP address in order to do this. To find the IP address of the phone., press the menu key, this is the key in the middle of the directional buttons. From the menu you should be able to access Status, then within that Network Status, here you should find your phone's IP address.

Now using a web browser you can access the web interface by typing in the IP address directly into the address bar. The default username and password are both "admin". 

Grandstream and VirtualGlobalPhone

 

 

Now select the " Accounts" tab, and then General settings for the account you are adding:

 

 

For the next step, we will need the SIP details which is available in the email sent along with the phone number. 

On this page the settings that you need to change are 

  • Account name: (Your company)
  • SIP Server:  sip.virtualglobalphone.com
  • SIP User ID: (SIP Username / phone number) 
  • SIP Authentication ID: (SIP Username / phone number)
  • Authenticate Password: (SIP Password)
  • Name: (Your name)

 

Once you have updated these press Save.

 

Next, locate the Account 1 >> Network Settings menu option on the side menu bar. On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save and Apply button to apply/save your settings:

 

 

To ensure that your grandstream has successfully registered to our service click on the Status option on the top menu bar. Locate the Account Status section; you should see that the Account you just configured is now Registered.

 

That's it! You can now make a phone call.

 

Did with Country code and phone number. 

  • Grandstream, configuration, GXP1620, GXP1628, GXP2100, GXP2140, GXP2160
  • 0 Users Found This Useful
Was this answer helpful?